Frequently Asked Questions
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I do not accept returns or cancellations
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But please contact me if you have any problems with your order.
Exchanges ONLY
I gladly accept exchanges within the following guidelines:
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contact me within: 7 days of delivery
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Ship items back within: 14 days of delivery
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Replacement item will be shipped within 7 days
Conditions of exchanges
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Buyers are responsible for shipping costs.
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If the item is not return in its original condition, the buyer is responsible for any loss in value
The following items can`t be Exchanged:
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custom or personalized orders
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Perishable product (like food)
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Digital downloads
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Intimate items (for health/hygiene reason)
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Items on sale
Customs and import taxes
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Buyers are responsible for any customs and import taxes that may apply.
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I am not responsible for delays due to customs.
Custom orders
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All custom orders require a 50% deposit at the time the invoice is sent.
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deposits are non-refundable, NO EXCEPTIONS
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Final payment is due before item is shipped out.
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Item will ship out the next business day after final payment is received.